Refunds

• No Refunds on Opened Products: Due to the nature of our skincare products, we cannot accept refunds on items that have been opened or used. This policy ensures the quality and safety of the products for all customers.
• Eligibility for Refunds: We offer refunds only for unopened, unused products returned within 30 days of purchase. The product must be in its original, sealed condition and packaging.

Return Process

To initiate a return or exchange, please follow these steps:

1. Contact our customer support team at topicskincare@outlook.com within 30 days of receiving your order.
2. Include your order number, a description of the issue, and any supporting photos if applicable (for damaged or defective items).
3. Once your return or exchange is approved, we will provide you with instructions on how to proceed.

Please Note: Shipping fees are non-refundable, and the customer is responsible for the return shipping costs unless the product is defective or damaged.